Privacy Policy

1. Introduction

Welcome to Rank Higher ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rankhigher.nz and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Business information and website details
• Communication preferences
• Information you provide when you contact us or request services

We also automatically collect certain information when you visit our website:

• Device and browser information
• IP address and location data
• Pages visited and time spent on our site
• Referring website and search terms used

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Analyze website usage and optimize user experience
• Comply with legal obligations and protect our rights

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our business operations
• Professional advisors (lawyers, accountants, etc.)
• Law enforcement or regulatory authorities when required by law
• Third parties in connection with a business transaction (merger, sale, etc.)

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us at hello@rankhigher.nz.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: hello@rankhigher.nz
• Phone: 022 013 2236
• Address: Queenstown, New Zealand